eCommerce – eMerchant – Chargebacks – Friendly Fraud Defined TCMLS: Episode 00032

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I had the pleasure of interviewing Monica Eaton-Cardone CIO of Global Risk Technologies and COO of Chargebacks911 all-around fabulous female entrepreneur about her business, her lifestyle, her dreams, her goals, playing basketball, cooking, and the true grit it takes to be successful in business.  You will want to listen to this show, if you have an eCommerce business you definitely want to listen and if you know anyone with an eCommerce business – please share the show.

In this interview you will hear:

  • Why Chargebacks911 was created
  • How cool it was to have the New York Times come calling
  • How Monica took a problem and solved it
  • Her thoughts on how you cannot let barriers take you down
  • A day in the life of a busy entrepreneur
  • Why 3:30AM is the best time to do business
  • The business acumen that comes from playing defense on a girl’s basketball team
  • Pride in doing what stretches you to the limit
  • How a busy mom, wife, entrepreneur handles life at home
  • What a chargeback is
  • What friendly fraud is
  • How this all affects us, the consumer
  • What consumers need to understand
  • How refund policies have changed for big merchants
  • How Chargebacks911 works with merchants
  • How you need to call Chargebacks911 for assistance if you have chargebacks
  • Wrapping up with good advice
  • The importance of self-worth

If you have an eCommerce business and you are being hit with chargebacks – call Chargebacks911 at 877-634-9808

or email them at

You can get a plethora of information at their website

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Thank you so much for your loyal listenership – we so appreciate our fans.

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Thank you Monica – it was a great interview and here we are:

Great interview with a very powerful woman.

Great interview with a very powerful woman.